Terms of service

Last Updated: 12 August 2026

Welcome to leighora ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website located at leighora.com (the "Website") and the purchase of products from our online store.

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Company Information This Website is operated by: Company Name: leighora Registered Business Name: Vincent LIM (Sole Trader) Registered Address: 10 Rue de la Paix, 75002 Paris, France Email: support@leighora.com Phone: +33 1 89 20 45 12 Company Registration Number: 901 197 723 00033

2. Eligibility By using this Website, you confirm that:

• You are at least 18 years old or have the permission of a parent or legal guardian.

• You are legally capable of entering into binding contracts.

• The information you provide is accurate and complete.

3. Products We make every effort to ensure that:

• Product descriptions are accurate.

• Images fairly represent the products.

• Prices are displayed correctly.

• Stock availability is updated regularly.

However:

• Colours may vary depending on your device.

• Minor variations between product images and actual products may occur.

• We reserve the right to correct pricing errors before accepting an order.

4. Orders Submitting an order constitutes an offer to purchase. Your order is only accepted when you receive an Order Confirmation email from us. We reserve the right to refuse or cancel any order where:

• Payment cannot be authorised;

• Fraud is suspected;

• Pricing or product information contains an obvious error;

• Products become unavailable.

If payment has already been taken, a full refund will be issued.

5. Pricing All prices are displayed in Danish Krone (DKK) or local currencies as selected on the Website. Prices:

• Include applicable taxes (such as VAT) where required by law unless stated otherwise.

• Exclude shipping costs unless explicitly stated.

• May change without prior notice.

The price charged will be the price shown at checkout.

6. Payment We accept payment through secure third-party payment providers. Accepted payment methods include:

• Credit/Debit Cards

• PayPal

• Apple Pay

• Shop Pay

• MobilePay (where available)

We never store your complete payment card details.

7. Shipping & Delivery Shipping information, estimated delivery times, costs and restrictions are available in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by factors outside our control. Risk passes to you when the goods are delivered to the address provided during checkout. Ownership of the goods transfers once full payment has been received.

8. Right to Cancel (EU Consumer Rights Directive) If you are purchasing as a consumer in Denmark or the European Union, you generally have the legal right to cancel your order within 14 days without giving any reason under EU Consumer Law. The cancellation period expires 14 days after:

• you receive the goods; or

• the final item of a multiple delivery order is received.

To exercise your right to cancel, please contact us at: Email: support@leighora.com

You may use a clear written statement or the cancellation form below. You must return the goods within 14 days after notifying us. Unless the goods are faulty, you are responsible for return shipping costs unless we state otherwise. Refunds will be processed within 14 days after:

• receiving the returned goods; or

• receiving evidence that the goods have been returned.

Refunds will be made using the original payment method.

9. Exceptions to the Right to Cancel The right to cancel does not normally apply to:

• personalised or custom-made goods;

• sealed goods unsuitable for return once opened for hygiene reasons;

• digital content once downloading or streaming has begun with your consent;

• perishable goods;

• any other products excluded under applicable statutory law.

10. Faulty or Incorrect Products Nothing in these Terms limits your statutory consumer rights under applicable statutory consumer protection laws. If goods are:

• faulty,

• damaged,

• not as described,

• or incorrect,

please contact us as soon as possible. Where required by law, we will repair, replace or refund the affected item.

11. Returns Our Returns Policy explains:

• return eligibility;

• return procedure;

• refund process;

• exchange options.

Please review our Returns Policy before making a purchase.

12. Customer Accounts If you create an account, you are responsible for:

• maintaining password confidentiality;

• ensuring account information remains accurate;

• all activities conducted under your account.

We may suspend or terminate accounts used fraudulently or in breach of these Terms.

13. Acceptable Use You agree not to:

• misuse the Website;

• interfere with security;

• upload malicious software;

• attempt unauthorised access;

• engage in fraudulent activity;

• violate applicable laws.

14. Intellectual Property All Website content including:

• logos;

• branding;

• text;

• graphics;

• photographs;

• software;

• product content;

belongs to leighora or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced or distributed without prior written permission.

15. Privacy Your use of this Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how personal data is collected, processed and protected.

16. Limitation of Liability Nothing in these Terms excludes or limits liability where such exclusion is unlawful, including liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• any statutory consumer rights.

Subject to applicable law, we shall not be liable for indirect or consequential losses arising from use of the Website or purchased products.

17. Force Majeure We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:

• natural disasters;

• strikes;

• government action;

• pandemics;

• transport disruptions;

• internet failures.

18. Third-Party Services Our Website may contain links to third-party websites or services. We are not responsible for their content, privacy practices or availability.

19. Changes to These Terms We may update these Terms from time to time. The latest version will always be published on this Website together with the revised effective date.

20. Governing Law These Terms shall be governed by and construed in accordance with applicable laws. If you are a consumer residing in Denmark or the European Union, you will benefit from any mandatory provisions of the law of the country in which you reside and can bring proceedings in your local courts.

21. Contact Information For questions regarding these Terms, please contact: leighora 10 Rue de la Paix, 75002 Paris, France Email: support@leighora.com Phone: +33 1 89 20 45 12 Website: leighora.com

Model Cancellation Form

To: leighora Email: support@leighora.com

I hereby give notice that I cancel my contract for the sale of the following goods:

Order Number: ______________________ Ordered on: ______________________ Received on: ______________________ Customer Name: ______________________ Customer Address: ______________________ Signature (only if submitted on paper): ______________________ Date: ______________________